Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Select the tickets to transfer and enter the recipient's information. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. At this point, you should see your tickets in the MLB Ballpark app. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Even if you call within 48 hours of your event, you will probably get no help at all. Here we are. Thanks! After that, the tickets will be theirs to use with the AXS app. | Review listing information and choose Credit Card for payout. Bought ticket and then they weren't available from the seller. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Never. AXS handles payment and delivery so buyers and sellers never interact with each other. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Theyll also need to get the AXS app. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). 2023 Crypto.com Arena. Your tickets will no longer be listed for others to buy. Select the tickets to transfer and enter the recipient's information. No, tickets must be scanned through the Rockets App or the AXS App. Privacy Policy. Copyright Privacy Policy. Can seats be transferred to someone who doesnt have an AXS account? My tickets are in The O2 Venue App, what does this mean? Ask the Community Contact Support Never. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! When I sell tickets, do I have to deal with the buyer? After that, the tickets will be theirs to use with the AXS app. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. You may also review your transfers and purchase history at AXS.com. No. To view your AXS Mobile ID tickets click on your initials in the middle. The event staff will scan this digital barcode to let you and your party into the event. This will bring you to the page to confirm the correct email associated with the order. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. You will enter your community username and new password and done! StubHub told me to call AXS and let them know this was due to the show being postponed. Nope. Transfer Tickets - AXS Help Center You may also review your transfers and purchase history at AXS.com. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Is there any way to get any assistance? If available, youll see the option to get tickets with AXS Official Resale on the event page. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Enter the recipients first name, last name and email address, or select from a list of. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Enjoy the event! Yes Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Its up to you! Help us improve this article with your feedback. Have been on hold 3+ hrs. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. After the switch, you will enter the email address you use to access the community in order to reset your password. They should be able to tell you if the tickets are active. After completing the account information, you may buy, sell or manage any seats in your account. The game is in 36 hours. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. i will not book anything on stub hub as a result. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Just follow the simple steps to make the tickets officially yours. This will help to ensure that you are ready for your event in no time! Youll be able to transfer money to your bank from your account on AXS.com. Sign in or create an AXS account. SOLD TICKETS VIA AXS. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. What are my options here? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Sign into your AXS Account and click Listings. Getting tickets in your AXS account : StubHub We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. I was never able to get ahold of SH again. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Tickets Not Showing Up In AXS - StubHub Community Go into the app, look at the ticket. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Does anyone know how to do it through axs?? Was wondering if you had any update on how yours is going? AXS tickets are delivered to AXS accounts within 24-48 hours of the event . The Rockets App is free to download and available in the App Store or the Google Play Store. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. OR. How do I accept and access mobile transfer tickets? - SeatGeek Flew in for this show. Anyone have success getting something similar resolved day of show? Also, to make it even more . I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. | With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. A full-service national event ticket marketplace. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I tried calling axs.nobody was home. Tickets Seat numbers it lists 13-16 ? We bought the tickets through AXS and we have no clue how to sell or transfer them. and need to send them to a friend, transfer the tickets through your AXS account. Do you know what number you used to contact AXS? Your guests will need to create an AXS account to receive tickets. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. All rights reserved. How do I accept my Mobile Electronic Transfer tickets using the MLB No. may not be valid. AXS FAQs i assume they will try to get me to receive the tickets using axs again. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Click the 'Transfer' button and your guest will receive a notification via . There is no fee for transferring seats and you are allowed unlimited transfers. The concert is tomorrow. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email).
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